Privacy Policy

1. Data We Collect

We may collect the following types of personal data:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Processed securely through third-party providers (we do not store full payment card details).
Account Information: Login details (if you create an account).
Technical Data: IP address, browser type, device information, cookies, and usage data.
Marketing Preferences: Your choices regarding email newsletters and promotions.

2. How We Use Your Data

We use your personal data for the following purposes:

To process and deliver your orders.
To provide customer support and respond to inquiries.
To send order confirmations, shipping updates, and important notices.
To improve our website, services, and customer experience.
To send promotional offers (only with your consent).
To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: To fulfill your orders.
Legal obligation: To comply with tax, accounting, and regulatory requirements.
Legitimate interests: To improve our services and prevent fraud.
Consent: For email marketing and optional cookies.

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties, such as:

Payment processors (e.g., Stripe, PayPal).
Shipping providers (e.g., courier services).
IT and website service providers (hosting, analytics).
Authorities when required by law.

All third parties are required to keep your data secure and only process it according to our instructions.

5. Data Retention

We keep your personal data only as long as necessary for the purposes described in this policy, and in line with legal, tax, and regulatory requirements.

6. Your Rights (Under GDPR)

You have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability (receive your data in a machine-readable format).
Withdraw consent (for marketing).

To exercise your rights, contact us at: savin_imports@hotmail.com

7. Cookies

Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings. A detailed Cookie Policy may be provided separately.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate safeguards (such as EU Standard Contractual Clauses) are in place.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Scent Addiction
Email: sarvin_imports@hotmail.com

Scent Addiction