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Terms & Conditions

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Welcome to Scent Addiction. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

 

1. General

 

These Terms and Conditions govern all sales and use of our website. By accessing or ordering from Scent Addiction, you confirm that you are at least 18 years old and legally capable of entering into binding contracts under Maltese and EU law.

 

2. Products

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  • We aim to display accurate product descriptions, images, and pricing. However, slight variations may occur (e.g., packaging changes).

  • All products are subject to availability. If an item is unavailable, we will notify you and may offer alternatives or a refund.

 

3. Prices & Payment

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  • All prices are listed in [insert currency, e.g., EUR], inclusive of VAT (where applicable).

  • Shipping costs will be shown at checkout.

  • Payment must be made in full at the time of ordering, using the payment methods available on our website (e.g., credit/debit cards, PayPal).

  • We reserve the right to change prices at any time, but confirmed orders will not be affected.

 

4. Orders

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  • Once you place an order, you will receive an order confirmation email.

  • The contract is formed only when we send you a shipping confirmation email.

  • We reserve the right to refuse or cancel orders (e.g., due to stock errors, payment issues, or suspected fraud).

 

5. Shipping & Delivery

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  • We deliver to Malta, Europe, and [specify if worldwide].

  • Estimated delivery times are shown at checkout but may vary.

  • Risk of loss or damage passes to you upon delivery.

  • If your package is delayed, damaged, or lost, please contact us within a reasonable timeframe.

 

6. Returns & Refunds (EU Consumer Rights)

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As an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason.

  • To exercise this right, you must notify us in writing (email or letter).

  • Items must be returned unused, unopened, and in their original packaging.

  • Certain products (e.g., opened perfumes, personal care items) may not be eligible for returns due to hygiene reasons.

  • Refunds will be processed within 14 days after receiving the returned goods.

  • Return shipping costs are the buyer’s responsibility, unless the product is faulty or incorrect.

7. Faulty or Incorrect Goods

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.

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8. Intellectual Property

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All content on our website (logos, text, images, product descriptions, designs) is the property of Scent Addiction and protected under copyright and trademark laws. You may not use, reproduce, or distribute our content without prior written permission.

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9. Liability

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  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

  • Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence, as required by law.

 

10. Privacy

 

Your personal data is handled according to our Privacy Policy, available on our website.

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